Customer Experience Training | Course Dates and Options

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Content, User and Customer Experience Training

As well as bespoke in-house training, we offer a choice of public training courses internationally to suit your needs:-

Upcoming Public Course Dates:

Web Content Structure

1-day Content Strategy & Management

Engage your customers to buy, subscribe and interact.

Learn how to plan, prepare and publish engaging, marketable, valuable and accessible web site content, that will attract and retain users and customers.

Course Dates >>

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5-Day Certified E-Business Manager Program

The 1-day Content Strategy and Management course can be booked as part of our 5-Day E-Business Management Program.

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5-day Certified E-Commerce Manager Program

Our 5-day E-Commerce Management Program includes a day of content strategy and customer experience training, plus an a day focused on web merchandising for maximum sales.

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5-day Certified Digital Marketing Manager Program

Our 5-day Digital Marketing Program is focused on customer engagement through web sites and external marketing channels such as email marketing. The course includes a day of web content strategy and customer experience training.

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CERTIFICATION

Become COB Certified Certificate in Online Business

CLIENT TESTIMONIALS

"I highly recommend the content strategy course.
It was very interesting and informative. The hands-on exercises were particularly useful.", Emma Bishop, Product Manager, Skype

warner-music-group

"The content strategy course was flexible to cater to the individuals needs of each attending. The trainer was very engaging and personable", Alex Burford, Content Manager, Warner Music

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